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Washington, District Of Columbia, US
This position will be responsible for implementing and executing content marketing and digital strategies based on the department’s needs, while incorporating the latest social and digital media trends for each line of business (Conventions and Meetings, Sports and Entertainment and Special Events).  This position will also help manage and execute the design and production of print and web content based on concept, strategy and direction. Additionally, the position will work effectively with cross functional partners to provide creative concepts to ensure a consistent look and feel of the brand.
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Washington, District Of Columbia, US
The Receptionist provides professional customer service, which includes greeting visitors to the Washington Convention and Sports Authority’s executive offices (i.e Technology Management Department, Financial Management Department and Contracts and Procurement) and answering general telephone calls along with providing main switchboard relief coverage as required.  The Receptionist must be familiar with the environs of the Walter E. Washington Center in particular and the Authority’s operations in general and must keep abreast of current and future events in order to convey information to visitors and callers.  The Receptionist also serves in a backup capacity as an Administrative Aide and performs other office and support functions when required.  Work is performed under general supervision, but the Receptionist reports directly to the Senior Manager, Business Services.
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Washington, District Of Columbia, US
Reporting to the Guest Services Supervisor, a Guest Service Team Member will be responsible for working a variety of positions. This includes greeting guests, providing general customer service. Assist patrons with finding their seats, providing information and directions, assisting with problems/issues, working elevator shifts, scanning tickets at entry and controlling ticket access points throughout the Arena. FUNCTIONS INCLUDE: • Service customer(s) in a friendly and professional manner. • Assist customers with general ESA event and venue information. • Accommodate guests with disabilities • Assist guests with directional and informational inquiries • Interact in a professional manner when dealing with other building staff, clients, guests, supervisors and corporate staff. REQUIREMENTS: • Candidate must be available to work evenings, weekends and holidays. • Strong interpersonal and communication skills are a must. • Must be able to work in a fast-paced environment. • High School diploma or equivalent required. • Must show commitment and willingness to provide excellent customer service. • This is a casual, non-union, hourly position • The employee must maintain a neat, clean and well-groomed appearance • All positions require candidate to pass a pre-employment background check   & a drug screening test. MISCELLAEOUS Casual = Work on an as needed basis REQUIREMENT All positions require candidates to successfully complete our background screening process.
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Washington, District Of Columbia, US
The Special Events Manager, at the direction of the Senior Director of Business Development, oversees the planning, organizing and implementation of a wide range of special events for the Events DC Sports & Entertainment Division (SED).  The incumbent will have a strong project management skillset, with an established background in event operations across various sports and entertainment platforms. This individual must be proficient in customer service and thrive in a high-pace, collaborative environment while working closely with external clients as well as internal departments across Events DC. The ideal candidate is extremely detail oriented, owns the entire life-cycle of an event and has the organizational skillset to account for every aspect of the event, not leaving anything to chance.
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Washington, District Of Columbia, US
The Business Development Sales Manager will support the overall sales effort and be responsible for designated key initiatives across the organization. The incumbent will work closely with all partners to operate and execute the organization’s business development plan, lead the esports initiative and focus on designated targets and market segments. This position will support the implementation growing opportunities and important business for Events DC inclusive of event attraction, branding, visibility and community engagement.  This position reports directly to the Senior Director of Business Development within the Sports & Entertainment Division.
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Washington, District Of Columbia, US
The Manager, Sports and Entertainment Booking is a position that requires considerable personnel management skills, contract negotiation, customer relations and booking experience, ideally at a multipurpose venue. The ideal candidate should be professional, highly assertive, creative, motivated, personable, organized, detail-oriented, and can accomplish a broad range of tasks with limited supervision. Management and oversight of subordinates will ensure understanding of all aspects of their position within the company, supervising performance, organizing workflow, monitoring employee productivity along with internal and external client relations, receiving and resolving discrepancies along with providing insight to upper management on rewards, promotion or disciplinary, corrective action based on performance level. The incumbent is expected to be familiar with Event DC’s venues, amenities available to customers, concepts of event booking, venue calendar maintenance and venue management policies and procedures. Work within this position will be performed under the direct supervision of the Director, Sports and Entertainment Booking and will include oversight of subordinates within the department.
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Washington, District Of Columbia, US
This is a responsible position, which involves providing general administrative support work to Center Divisions. Work involves the performance of complex duties requiring substantial secretarial and administrative experience and the ability to exercise considerable independent judgment. Employees in this classification are expected to be/become well informed in regard to broad divisional matters. Work is performed under only general supervision after the employee has learned established policies and procedures. Employees are often free to establish their own method for completing the work and are expected to establish priorities. Incumbents receive supervision from Division Directors and may supervise secretarial staff.
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Washington, District Of Columbia, US
The Event Manager provides responsible detailed-oriented, organized professional customer services in the Sports and Entertainment Division.  Employees in this classification must have professional work experience in planning, organizing and controlling events to allow them to assume substantial responsibilities with minimal orientation.  The Event Manager assists with coordinating and directing the delivery of service during set-up, move-out and/or night time management to stand alone special events, including but not limited to concerts, sporting events, meetings, trade shows, festivals, consumer shows, OR coordinates services for larger events. The incumbent will also conduct timely review of all contract documentation submitted for processing and be responsible for the maintenance of event contract records and data to facilitate flow of the event settlement process.  Work is performed under the general direction of the Manager, Event Operations and Director of Operations.
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Washington, District Of Columbia, US
The Transportation Operations Supervisor of Events DC reports directly to the Assistant Manager, Transportation Services.   The Transportation Operations Supervisor shall oversee the day-to-day operations of all street operations.  He/she is responsible for assisting in the scheduling/coordination of taxis, oversight of shuttle operations, enforcement of unauthorized parking, reporting of illegal vending and all protest activity in accordance with WCCA policies and procedures.  He/she responds to emergency calls and ensures that intersections are staffed during any building evacuation; reports all incidents/situations on the streets surrounding the Walter E. Washington Convention Center. The Transportation Operations Supervisor anticipates, prevents and otherwise takes appropriate action to protect against criminal activity on adjacent streets. He/she conducts regular inspections of sidewalks, ADA ramps, bus loading zones, taxi loading zones and crosswalks to ensure that Building Services, Centerplate/NBSE, Aramark and other contractors and Service Partners are following WCCA policies and procedures in reference to trash removal, cleanliness of exterior operational areas, initiates repair orders for damaged items or areas. He/she assists in the development of a response program in anticipation of emergencies; implements internal controls to guard against theft, waste and abuse of Center property. He/she deploys staff on the Segway during active days. He/she ensures that sound hospitality practices are employed by staff to include greeting guests and assisting guests when practical.
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Washington, District Of Columbia, US
The Transportation Assistant is responsible for maintaining traffic control and safely escorting pedestrian traffic across the intersections surrounding the Walter E. Washington Convention Center.  Incumbent assists in the day-to-day traffic control functions, including, but not limited to, directing traffic, controlling parking, and controlling taxi lanes.  The Transportation Assistant reports to the Manager, Transportation Services or manager’s designee.
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