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Frequently Asked Questions (FAQ)
The following frequently asked questions are covered within this resource.
How do I start creating my profile?
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You can create your profile either by clicking on the ‘Sign In’ button on the top right corner of the career page or by clicking on the ‘APPLY’ button against any job listing. In both cases, you will be directed to the login page. If you have not created a profile on the career page with the given email address, the system will direct you to create one.

Can I create my profile even if I’m not applying for a job?
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Yes, you can create your profile in the career page even if you are not applying for a specific job.

Why does the system prompt to enter my email id after applying for a job?
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Email address is your username to log in to the career site of the organization. If you have an existing profile, system can identify you by logging in

Note: Some organizations allow you to apply for a job without logging in. In this case, on the top of the page where you are prompted to enter email address, you would notice a button ‘Apply Without Sign In’ . Please click on this button to continue without signing in.
Do I have to create a profile in the organization’s career site if I’m a signing in through a social account?
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Through social media sign-in, career site verifies your identity. The best practice is to update the profile in the career site for ease of use and future tracking.

What is the advantage if I’m applying for a job with ‘Indeed’?
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Unlike other social media channels ‘Indeed’ is a job portal. If you are signing in with ‘Indeed’, the details in your Indeed profile will be automatically captured by the career site. There is also an option for editing the existing Resume or uploading a new one while signing in with Indeed.

Note: If you do not have any existing profile with ‘Indeed’ and yet have opted to apply a job with ‘Indeed’, then a profile would be created in ‘Indeed’ and the details would be updated in the career site as well.
How can I reset or retrieve my forgotten password?
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You can easily reset your forgotten password. Click on the ‘Sign In’ button on top right corner of the career page. Select the option ‘Log in with Email’, you will be directed to the Login page. Type in your email address, click on ‘Next’ button. Click on the link ‘Forgot Password?’. Enter your email address, First name and Last name. Click on ‘Reset Password’ button. Check your inbox for directions to reset the password.

Do I need to Sign in while applying for a job?
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No, you need not have to sign in while applying for a job (certain organizations may require it). Anyhow, a ‘sign in’ is NOT required to search or review jobs on the career page.

How would I know if I already have a profile with the organization?
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You will come to know whether you already have an existing profile with the organization or not, when you start applying for a job.

For instance, if you do have a profile, while signing-in, after entering the email address, the system will prompt to enter your password. This makes sure that you have an existing profile with the organization.

If you do not have an existing profile with the organization, then after entering the email address, the system will navigate you to the page where you can create a new one.

Note: Your profile can be linked with only one email address. If you have multiple email addresses and if you are unsure about which one was used to create the profile, then the best practice is to try all email addresses one by one to check whether you have an existing profile with the organization. Please do not create multiple profiles with different mail addresses in an organization. So please make sure that you do not have an existing profile with the organization before creating a new one.
Can I use my social media account to sign in to the career site?
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Yes, you may use any of your social media accounts (Facebook, LinkedIn or Google) to sign in to the career site. Please note that the available options are based on the configurations of the career site. You can apply for a job using your LinkedIn profile too.

How do I sign in to the career site using my social media account?
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From the career page, click on the ‘Sign In’ button on the top right corner of the page. Select your choice from the displayed list of social media accounts. The system will prompt for username and password of your selected social media account. Once the correct user credentials are given, you would be signed in to the career site!

You may also sign in through your social media account while applying for a job. Click on ‘APPLY’ button along a job listed on the career page. You will be navigated to the ‘Sign In’ page where the social media login options are listed. Select the option of your choice and provide the credentials for a successful login.

1. How do I submit my resume while creating the profile in career site?
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You can submit the information in different ways depending upon the career site’s features.

  • You may upload your resume through any cloud storage facility (Google Drive, and Dropbox ). The career site may parse the details from your resume and fill in the details to the required fields.
  • You may also directly fill in the data in the fields prompted by the system.
How will I know about the current status of my job application?
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You can check your status by signing in to your profile and reviewing your candidate dashboard. The dashboard will display all positions you've applied to, along with the status of each one.

If you have any questions about your job status, you can always contact the organization you have applied to.

Can I withdraw my application after applying for a job?
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Yes, you can withdraw your application at any point after applying. Sign in to your profile. In the candidate dashboard ‘Withdraw’ button would be displayed along with the positions you have applied to. Click on the button to withdraw your application from the applied job.

Are there any best practices to be followed for resumes to be parsed successfully?
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Our parser is capable of capturing complete information from your uploaded Resume. But the best practice is to avoid putting vital information in the header or in the tables.

Will I be considered for any job vacancy if I have created only a general profile in the career site?
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Yes, even if you have created only a general profile and not applied for any specific job vacancy, you would be considered in the available talent pool. Whenever there is a requirement, HR may contact you if your eligibility matches the job requirement.

How can I effectively search for a job of my choice in the career site?
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There are various ways to search for a job on the career site:

  • Keyword search: A keyword search is used primarily for searching the title and description of a job. You may also select a location from the adjacent drop-down with the distance within which you need a job.
  • Advanced search: Additional filters may be available to allow you to narrow down your search even further. If available, you can use any or all of these filters:
    • Job Title
    • Job Category
    • Job Type(Hire Type)
    • Experience Level
    • Department
    • Worksite Location
    • Country

If you use more than one filter, then your results will meet all the selected search criteria.

Is there any way to receive new job notifications or updates from the company?
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Yes, you please subscribe to the organization by clicking on the "Subscribe" button on the career page. If you are not signed in to the career site, enter your email address and general areas of interest. You would receive notifications based on your choices

Note: This feature is mostly available to those organizations which allow you to create a profile for general consideration. Also please note that the content and frequency of the general mails depend on the organization.
What steps to be taken to prevent company mails being sent to my Spam/Junk folder?
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At times your email provider may restrict admissible mails too which include automatic notifications, alerts from some companies which you have subscribed to or personal interview invitations. If you come to notice the legitimate mails being received in your spam folders, you should adjust your spam filters by indicating that either the message or the sender is not spam.

Below given are a few useful links with tips from some of the most common email providers which may help you in managing spam.

Yahoo : Manage spam and mailing lists in Yahoo Mail

AOL : AOL Mail: Spam and Privacy

Gmail : Mark or unmark Spam in Gmail

Microsoft Outlook : Manage and organize: Clean up Inbox

iCloud : Manage junk mail