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wifi REMOTE Fully Remote, Texas, US
Retention and Engagement Marketing Manager’s central role is to develop & execute a plan that informs, delights, and upsells current users and prospects of product use, product updates, new products, and opportunities to expand product access. Execute the engagement and upsell plans through multiple channels such as social media, email, print collateral, etc. This role will also be responsible for the creation, maintenance, and analysis of the knowledgebase systems in collaboration with the customer service team. This role will report to the Director of Product Marketing.  Location:  Remote reporting to the Houston, TX office. Quarterly travel to Houston may be required.  Responsibilities: The core KPIs for this role include customer satisfaction ratings and retention. Duties include: Identifying current customer needs to build and execute a customer engagement and upsell plan  Go-getter attitude with the ability to independently problem-solve in novel situations Possessing a broad understanding of the full STEMscopes product suite Maintaining strong relationships with product development and sales teams to understand and communicate product updates and new offerings while working closely with contracted resources and design agencies Creating, maintaining, and updating trackers for email campaigns Identifying and measuring areas of opportunity for upselling and product use enhancement Researching, sourcing, writing, and reviewing campaigns and collateral to support customer engagement and knowledgebase Q&As Awareness of competitor offerings and communications Collaborating with the Sales Enablement Team territory-based support Working with both tight deadlines and fluid, long-term projects independently Offer support at conferences and trade shows; travel required Additional duties as assigned from Director of Product Marketing    Requirements: Bachelor’s degree (BS or BA), preferably in Marketing, Business, Communication, or Journalism; or 5-10 years of related experience and/or training; or an equivalent combination of relevant education and experience. Prior & demonstrated experience building & executing engagement and upsell plans  Strong written and oral communication skills Strong data analysis skills Strong planning and time management skills Ability to effectively share with teammates and adapt from stakeholder input Prior experience with contracted designers and design agency Strong use of project management software like Monday.com Understanding of email best practices Experience leveraging multiple marketing channels to reach target markets Experience working with CRMs (e.g., SalesForce) Experience with Project Management software (e.g., monday.com) A portfolio of work will be required Preferred Skills: Experience using Adobe Creative Suite (Illustrator, Photoshop, and InDesign) Understanding of PreK-12 education market, particularly the needs and decision-making behavior of teachers and administrators Familiarity with knowledgebase systems Prior sales or marketing experience in education or related sector
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wifi REMOTE Fully Remote, Texas, US
COMPANY OVERVIEW Accelerate Learning, creators of STEMscopes, is an award-winning, research-based national leader in PreK-12 STEM curriculum. Used by over 6M students across all 50 states and internationally, STEMscopes provides comprehensive digital resources, supplemental print materials, and hands-on exploration kits that drive engagement and academic growth.   It is a cloud based, SaaS platform offering all lesson plans, teacher and student resources and assessment systems with real-time feedback portal. The curriculum is tailored to state-specific standards and is scalable for instructional use in 1-to-1, blended and traditional classrooms. Accelerate Learning was founded within Rice University and spun out into a stand-alone company in 2013. The company has grown from a single product to a nationwide brand that now offers a variety of STEM curriculum and professional development solutions to support early learning, NGSS, and state-aligned Math and Science curriculum. STEMscopes was incubated in the classroom and developed by over 200 teachers, science experts, and science professors. Each summer the company hosts teachers for a writing camp to develop content and curriculums, field test lessons and assessment items, and review and edit all materials to ensure factual accuracy, so curriculums are current and practical for implementation in any type of classroom. The STEMscopes program promotes collaboration, listening, and expression in a variety of styles through purposeful discussions that broaden students’ mindsets and encourage educational growth. The solutions provide a powerful, interactive curriculum that encourages students to rely on critical thinking, compelling reflection, and collaborative exploration within each scope. Accelerate Learning's world-class solutions have earned accolades from numerous industry programs, including the 2021 Tech & Learning Awards of Excellence, 2021 EdTech Digest Cool Tool Awards, 2021 Educators Pick Best of STEM Awards, 2021 CODiE Awards, and more.   Accelerate is majority-owned by The Carlyle Group, one of the world’s leading Private Equity firms with over $220B in assets under management, along with minority investors Quad Partners, a NYC-based investment firm with a focus on Education and Technology, Owl Ventures, a leading EdTech-focused venture capital firm, and Rice Management Company. POSITION SUMMARY We are seeking an experienced and highly skilled Senior Security Architect to join our technology team. In this role, you will be responsible for overseeing and managing information security for Accelerate Learning for both our internal IT infrastructure as well as our online customer facing SaaS products and services. You should bring broad cybersecurity experience plus systems and network architecture knowledge.  This individual will perform a lead role in Security assessments.  He/she will lead critical initiatives to identify and prevent threats, drive adoption of security architectures and technologies, and implement policy and procedures to secure the company.    POSITION RESPONSIBILITIES Assess the security of the current environments at Accelerate Learning, both the internal IT environment and the Customer facing online Education environment.  Identify risks and gaps and create a prioritized security roadmap for the company. Continuously review and recommend improvements to the security architecture with a focus on driving high impact, cost effective improvements. Provide security leadership in four key dimensions: Infrastructure, application, and physical environment security Secure design of products and services for software packages, cloud and server infrastructure Policy and education for the employee base Privacy policy – Be aware of key information privacy standards (e.g. GDPR, CCPA) and work with the company to drive compliance across people, process, and technology. Conduct regular system tests (e.g. Penetration Tests) and ensure continuous monitoring of network security Establish a security breach incident response and recovery process, identifying roles and responsibilities across the organization.  Train and practice the process. POSITION QUALIFICATIONS Required Skills/Abilities: 5 or more years’ experience in information security or security engineering with a focus on designing, deploying, and supporting scalable security solutions. Excellent written and verbal communication skills and can translate security objectives to engineering team and employee tasks.  Ability to conduct training. Demonstrate excellent judgement in prioritizing security efforts to mitigate the appropriate risks. Experience architecting, implementing, and designing security solutions in areas such as IAM, endpoint security, cloud security, network security, data protection and SDLC security practices. Experience leading threat modeling exercises (STRIDE or similar) and conducting design reviews of large scalable systems. Significant Cybersecurity, Architecture and Design experience in Networks, Data Centre Systems, and Cloud Infrastructure and Platforms (IaaS security, PaaS security) Experience in delivering comprehensive architecture specifications for complex security solutions Experience with creating or contributing to technical documentation: product documentation, technology and systems/network architecture, and or technical whitepapers. Strong working experience with the following security technologies: Firewalls, Intrusion Detection/Prevention Systems, Vulnerability Scanning, WAF, Wireless LAN, NAC, DLP, DDoS Mitigation, WAN security, SIEM, Content Filtering, Cloud Security gateways, Secure Proxies, SSL crypto solutions Experience with open source based security technologies Strong expertise and experience with Linux and Linux security Programming/coding and DevOps experience is a plus Solid understanding of and ability to speak authoritatively to principles in areas such as network, systems, software development, cloud technologies, and access control. Proven ability to troubleshoot and resolve complex technical issues at Expert level. Hands-on experience and strong understanding of technology and enterprise security Understanding of how to add secure coding practices to software product development processes Experience implementing multi-factor authentication, single sign-on, identity management or related technologies Education and Experience: Bachelor’s degree in Computer Science or related technology field required; Master’s degree and/or Security Certifications a plus. Minimum of 10 years of experience in the technology field Minimum of 5 years of experience in Cyber Security
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Houston, Texas, US
COMPANY OVERVIEW Accelerate Learning, creators of STEMscopes, is an award-winning, research-based national leader in PreK-12 STEM curriculum. Used by over 6M students across all 50 states and internationally, STEMscopes provides comprehensive digital resources, supplemental print materials, and hands-on exploration kits that drive engagement and academic growth.   It is a cloud based, SaaS platform offering all lesson plans, teacher and student resources and assessment systems with real-time feedback portal. The curriculum is tailored to state-specific standards and is scalable for instructional use in 1-to-1, blended and traditional classrooms. Accelerate Learning was founded within Rice University and spun out into a stand-alone company in 2013. The company has grown from a single product to a nationwide brand that now offers a variety of STEM curriculum and professional development solutions to support early learning, NGSS, and state-aligned Math and Science curriculum. STEMscopes was incubated in the classroom and developed by over 200 teachers, science experts, and science professors. Each summer the company hosts teachers for a writing camp to develop content and curriculums, field test lessons and assessment items, and review and edit all materials to ensure factual accuracy, so curriculums are current and practical for implementation in any type of classroom. The STEMscopes program promotes collaboration, listening, and expression in a variety of styles through purposeful discussions that broaden students’ mindsets and encourage educational growth. The solutions provide a powerful, interactive curriculum that encourages students to rely on critical thinking, compelling reflection, and collaborative exploration within each scope. Accelerate Learning's world-class solutions have earned accolades from numerous industry programs, including the 2021 Tech & Learning Awards of Excellence, 2021 EdTech Digest Cool Tool Awards, 2021 Educators Pick Best of STEM Awards, 2021 CODiE Awards, and more.   Accelerate is majority-owned by The Carlyle Group, one of the world’s leading Private Equity firms with over $220B in assets under management, along with minority investors Quad Partners, a NYC-based investment firm with a focus on Education and Technology, Owl Ventures, a leading EdTech-focused venture capital firm, and Rice Management Company. POSITION SUMMARY We are seeking an experienced and highly skilled IT Director to join our technology team. In this role, you will be responsible for overseeing and managing the internal corporate information technology infrastructure that runs Accelerate Learning.  This includes, ERP (Netsuite), CRM (Salesforce), Internally developed applications, IT Security, Desktop Systems, Internet and Telecommunications.  He/she will ensure that our company's technology systems are reliable, up-to-date, and meet the needs of the company. They will also work closely with senior leadership to develop technology policies to be administered throughout the company.  The IT Director will be a customer service oriented individual and work hard to make sure we deliver efficient and effective technical systems and support service to the Accelerate Learning team members. POSITION RESPONSIBILITIES Assess and document current ALI IT systems and infrastructure.  Identify gaps and technology needs and make recommendations to CTO. Evaluate the company’s adherence to technology requirements for security & privacy Manage the IT team including offshore developers, security architect, support technician and external vendors Maintain company hardware and software programs Maintain internally developed IT applications.  Review build vs. buy decisions whenever major upgrades or new functionality is required. Support and implement cost effective software productivity tools for the employee base. Implement company-wide technology updates and hold sessions to teach employees on new features Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss. Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.Continuously improving environment. Oversees security of systems, networks, and enterprise information. Coordinates company IT systems with ERP (NetSuite) and CRM (Salesforce). Stays up to date on security risks and ensures corporate security Manage any IT incidents to resolution while communicating with impacted stakeholders/employees POSITION QUALIFICATIONS Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in latest technology for IT systems and management. Proficient in Microsoft Office Suite. Experience with GSuite/Google Workspace Experience with NetSuite and Salesforce highly desirable Excellent organizational skills and attention to detail. Excellent analytical and management skills. Excellent interpersonal skills. Solid working knowledge of current security protocols and threats Excellent project management, communication, and interpersonal skills Education and Experience: Bachelor’s degree in Computer Science or related technology field required; Master’s degree or MBA preferred. Minimum of 10 years of experience in the technology field Minimum of 5 years of experience in a leadership or management role in an IT setting
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wifi REMOTE Fully Remote, Texas, US
COMPANY OVERVIEW Accelerate Learning, creators of STEMscopes, is an award-winning, research-based national leader in PreK-12 STEM curriculum. Used by over 6M students across all 50 states and internationally, STEMscopes provides comprehensive digital resources, supplemental print materials, and hands-on exploration kits that drive engagement and academic growth.   It is a cloud based, SaaS platform offering all lesson plans, teacher and student resources and assessment systems with real-time feedback portal. The curriculum is tailored to state-specific standards and is scalable for instructional use in 1-to-1, blended and traditional classrooms. Accelerate Learning was founded within Rice University and spun out into a stand-alone company in 2013. The company has grown from a single product to a nationwide brand that now offers a variety of STEM curriculum and professional development solutions to support early learning, NGSS, and state-aligned Math and Science curriculum. STEMscopes was incubated in the classroom and developed by over 200 teachers, science experts, and science professors. Each summer the company hosts teachers for a writing camp to develop content and curriculums, field test lessons and assessment items, and review and edit all materials to ensure factual accuracy, so curriculums are current and practical for implementation in any type of classroom. The STEMscopes program promotes collaboration, listening, and expression in a variety of styles through purposeful discussions that broaden students’ mindsets and encourage educational growth. The solutions provide a powerful, interactive curriculum that encourages students to rely on critical thinking, compelling reflection, and collaborative exploration within each scope. Accelerate Learning's world-class solutions have earned accolades from numerous industry programs, including the 2021 Tech & Learning Awards of Excellence, 2021 EdTech Digest Cool Tool Awards, 2021 Educators Pick Best of STEM Awards, 2021 CODiE Awards, and more.   Accelerate is majority-owned by The Carlyle Group, one of the world’s leading Private Equity firms with over $220B in assets under management, along with minority investors Quad Partners, a NYC-based investment firm with a focus on Education and Technology, Owl Ventures, a leading EdTech-focused venture capital firm, and Rice Management Company. POSITION SUMMARY The Senior Content Management Architect will work with the STEMscopes Curriculum team to create a world class technology environment to create, manage, and deliver digital STEM courseware.  You will break down the challenges in each of the key content lifecycle phases and come up with cost effective, automated solutions to improve quality, speed, and efficiency of the content creation to delivery workflow.  This highly collaborate role will partner with our creative content producers and publishers to solve real pain points in the workflow with technology.  This is an opportunity to have a big impact at a small and rapidly growing company in the EdTech space. POSITION RESPONSIBILITIES Document all three phases of the current content workflow at Accelerate Learning Content Creation Content Management and Workflow Content Publishing and Delivery Create a realistic roadmap for each phase above to drive improvements and efficiencies into the process using modern content technologies and workflow tools. Present options for 3rd party tools and technologies that could be cost effectively integrated into Accelerate Learning. Partner with the platform architect and the development organization to figure out how to make publishing to our platform a seamless and automated process Be aware of the current state of the eBook/eReader technology landscape and make proposals to the CTO and Curriculum team about how best to meet the needs of the business in this space. Stay abreast of developments in the content management industry and especially as it relates to the EdTech space. Participate in industry working groups and forums. Be aware of industry content regulations and requirements (e.g. WCAG) and use technology to help the company be in compliance. Play the role of a trusted advisor for Curriculum teams while working on the implementation roadmap in the capacity of an Enterprise Content System expert POSITION QUALIFICATIONS 8+ years of progressive experience within Information Technology and a minimum of 5 years’ experience with Content Management Technologies. Working knowledge of Document and Content Management Architecture practices, deliverables and methodologies, both at the enterprise and project level. Experience with or thorough understanding of key Document and Content Management capabilities: -Distribution Models (Physical, Electronic, Intake) -Content Creation Technologies (e.g., InDesign) -Document Workflow Management and Approval Systems -Retention, archiving and purging strategies -Content search and reuse        -Rights and royalties capabilities Experience with industry standard document and content management solutions: e.g., AEM, OpenText, etc. Experience in content creation in the Adobe Suite, XML Editors, Google Workspace, and Microsoft Office Experience with content localization and translation technologies Experience with standard programming languages e.g., Java, .NET, Python, Ruby Experience with standard data constructs e.g., XML, JSON Knowledge of overall enterprise architecture concepts and practices, Service Oriented Architecture, RESTful services, Micro Services Architecture, Cloud Technologies (SaaS, PaaS, IaaS) Bachelor's Degree in Computer Science, Information Technology or related field required; Master’s degree and/or Content Certifications are highly desired. Experience with Agile Project/Program management methodologies Excellent, structured written and verbal communication skills
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wifi REMOTE Fully Remote, Texas, US
COMPANY OVERVIEW Accelerate Learning, creators of STEMscopes, is an award-winning, research-based national leader in PreK-12 STEM curriculum. Used by over 6M students across all 50 states and internationally, STEMscopes provides comprehensive digital resources, supplemental print materials, and hands-on exploration kits that drive engagement and academic growth.   It is a cloud based, SaaS platform offering all lesson plans, teacher and student resources and assessment systems with real-time feedback portal. The curriculum is tailored to state-specific standards and is scalable for instructional use in 1-to-1, blended and traditional classrooms. Accelerate Learning was founded within Rice University and spun out into a stand-alone company in 2013. The company has grown from a single product to a nationwide brand that now offers a variety of STEM curriculum and professional development solutions to support early learning, NGSS, and state-aligned Math and Science curriculum. STEMscopes was incubated in the classroom and developed by over 200 teachers, science experts, and science professors. Each summer the company hosts teachers for a writing camp to develop content and curriculums, field test lessons and assessment items, and review and edit all materials to ensure factual accuracy, so curriculums are current and practical for implementation in any type of classroom. The STEMscopes program promotes collaboration, listening, and expression in a variety of styles through purposeful discussions that broaden students’ mindsets and encourage educational growth. The solutions provide a powerful, interactive curriculum that encourages students to rely on critical thinking, compelling reflection, and collaborative exploration within each scope. Accelerate Learning's world-class solutions have earned accolades from numerous industry programs, including the 2021 Tech & Learning Awards of Excellence, 2021 EdTech Digest Cool Tool Awards, 2021 Educators Pick Best of STEM Awards, 2021 CODiE Awards, and more.   Accelerate is majority-owned by The Carlyle Group, one of the world’s leading Private Equity firms with over $220B in assets under management, along with minority investors Quad Partners, a NYC-based investment firm with a focus on Education and Technology, Owl Ventures, a leading EdTech-focused venture capital firm, and Rice Management Company. POSITION SUMMARY The Senior Data and Analytics Architect will own the Data and Analytics Architecture and Roadmap for Accelerate Learning’s industry leading Science and Math digital education systems.  In this role, you will document the current database architecture and analytics tool portfolio, create a future state architecture recommendation, and develop a roadmap to bridge the difference.   You will review database technology selections for cost, performance, scalability, and fit to purpose.  You will recommend how we re-architect current databases, grow from today’s designs and technologies, and evolve to an industry leading data enabled platform.  You will select a portfolio of analytics tools based on costs, performance, ease of use, platform integration, and scalability.  You will make sure that Accelerate Learning has a strong Data and Analytics architecture to be the leader in “data enabled” STEM Education. POSITION RESPONSIBILITIES Data Architecture Definition ?Document the current state of Accelerate Learning’s data models, technologies, and analytic tools ?Create a future state, target architecture, integrating together multiple current data platforms into an industry leading “data enabled” digital education system. ?Create a high-performance data reporting environment with appropriate analytics tools to deliver the type of educational reports, dashboards, and insights that our customers and business need. ?Create a prioritized data roadmap to drive our migration to the future state architecture ?Where appropriate, integrate modern Machine Learning tools and practices into our data architecture ?Partner with Product Management teams to make sure that data architecture produces capabilities that meet or exceed customer expectations. Database Technology Selection ?Examining the current database technologies, the needs and future directions of our products, and the state of industry technologies available: ?Create a prioritized criteria list for choosing database technologies ?Where new technologies are being introduced, create a migration and implementation plan for the technology team. Database Pipeline Tools ?Evaluating the current data environment at Accelerate Learning, recommend the appropriate data pipeline architecture and tools for the organization. Analytics Tools ?Based on the need to create meaningful insights for Educators, administrators, teachers, parents, and students – choose an appropriate set of analytics tools that will deliver on these needs. Integration of Data and Analytics with Education Platform Solutions ?Successfully integrating a data and analytics technology stack with our educational platforms in a seamless and high-performance way will be an important objective for the Senior Data & Analytics Architect. POSITION QUALIFICATIONS Bachelor’s Degree in computer science, information management, knowledge management, data science or related field. Datawarehouse design / analytics development experience with multiple analytics platforms Development of SQL stored procedures, performance tuning (SQL server and Snowflake for example) – Advanced level Developing data / information management artifacts including source to target mappings, data models (dimensional, columnar), data dictionaries and metadata management practices Providing design leadership to enterprise and cross functional teams Working in cloud data environments such as snowflake and AWS Modern data architecture tools and technologies including graph databases, metadata practices, streaming and machine learning data preparation Excellent written communication and presentation skills to inform and influence technical and non-technical stakeholders Knowledge of data application development or integration is a plus Experience migrating from on-prem to cloud data warehouse such as SQL server to snowflake is a plus Understanding of Apache Hadoop and the Hadoop ecosystem Experience with one or more relevant tools (Sqoop, Flume, Kafka, Oozie, Hue, Zookeeper, HCatalog, Solr, Avro) Familiarity with one or more SQL-on-Hadoop technology (Hive, Impala, Spark SQL, Presto) Experience developing software code in one or more programming languages (Java, JavaScript, Python, etc) Current hands-on implementation experience required
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wifi REMOTE Fully Remote, Texas, US
COMPANY OVERVIEW Accelerate Learning, creators of STEMscopes, is an award-winning, research-based national leader in PreK-12 STEM curriculum. Used by over 6M students across all 50 states and internationally, STEMscopes provides comprehensive digital resources, supplemental print materials, and hands-on exploration kits that drive engagement and academic growth.   It is a cloud based, SaaS platform offering all lesson plans, teacher and student resources and assessment systems with real-time feedback portal. The curriculum is tailored to state-specific standards and is scalable for instructional use in 1-to-1, blended and traditional classrooms. Accelerate Learning was founded within Rice University and spun out into a stand-alone company in 2013. The company has grown from a single product to a nationwide brand that now offers a variety of STEM curriculum and professional development solutions to support early learning, NGSS, and state-aligned Math and Science curriculum. STEMscopes was incubated in the classroom and developed by over 200 teachers, science experts, and science professors. Each summer the company hosts teachers for a writing camp to develop content and curriculums, field test lessons and assessment items, and review and edit all materials to ensure factual accuracy, so curriculums are current and practical for implementation in any type of classroom. The STEMscopes program promotes collaboration, listening, and expression in a variety of styles through purposeful discussions that broaden students’ mindsets and encourage educational growth. The solutions provide a powerful, interactive curriculum that encourages students to rely on critical thinking, compelling reflection, and collaborative exploration within each scope. Accelerate Learning's world-class solutions have earned accolades from numerous industry programs, including the 2021 Tech & Learning Awards of Excellence, 2021 EdTech Digest Cool Tool Awards, 2021 Educators Pick Best of STEM Awards, 2021 CODiE Awards, and more.   Accelerate is majority-owned by The Carlyle Group, one of the world’s leading Private Equity firms with over $220B in assets under management, along with minority investors Quad Partners, a NYC-based investment firm with a focus on Education and Technology, Owl Ventures, a leading EdTech-focused venture capital firm, and Rice Management Company. POSITION SUMMARY The Principal Platform Architect will own the Technology Architecture and Roadmap for Accelerate Learning’s industry leading Science and Math digital education systems.  In this role, you will document the current platform architecture, create a future state architecture, and develop a roadmap to bridge the difference.   You will establish technology standards for the organization, including technology stacks, software engineering practices, quality practices, performance and operational goals, and cost effectiveness/efficiency.  You will make sure that Accelerate Learning is using industry leading technology to accomplish its mission of being the leader in STEM education.  Network in the Educational Technology industry and make sure that Accelerate Learning is an innovative industry leading player with its technology architecture. POSITION RESPONSIBILITIES Platform Architecture Definition ?Document the current architecture state of Accelerate Learning’s technology platform(s) ?Create a future state, target architecture, integrated together multiple current platforms into an industry leading digital education platform. ?Create a prioritized technology roadmap to drive our migration to the future state architecture ?Partner with Product Management teams to make sure that product roadmaps and architectural roadmaps are in tight alignment and the technology roadmap delivers the education platform needed by our customers. Technology Stack ?Define Accelerate Learnings target platform technology stack, including Operating systems, programming languages, software frameworks, mobile frameworks, etc. ?Guide developers in the design of new microservices based architectures ?Identify areas for technology innovation and differentiation Engineering Best Practices: ?Participate in EdTech Industry Groups, such as IMS, network with peers and make sure Accelerate Learning is out front of industry developments, standards, trends. ?Establish the engineering practices to be used across the organization including: Coding standards and practices Test engineering, quality practices Design and Development artifacts Security Practices CI/CD workflows and requirements Industry Leadership POSITION QUALIFICATIONS BA/BS in Computer Science, Computer Engineering, or related major, or equivalent combination of education/experience; advanced degree preferred. 3+ years’ experience as an architect for a large-scale microservices-based platform. 8+ years’ experience coding in high volume / high transaction customer facing platforms Extensive toolbox of problem-solving techniques built from years of experience - including fluency with UNIX tools, parsers, other. Experience with a wide variety of application frameworks, programming languages, and design tools Experience with cloud technologies such as Puppet, Chef, RightScale, docker, AWS, Azure. Experience with NoSQL databases, such as MongoDB, Cassandra. Solid experience with relational databases, such as Oracle, SQL Server, and MySQL. Experience directing the work of offshore software development teams is critical Excellent communication abilities bringing clarity to all aspects of SW projects and understanding the business needs. Education experience a plus, but not required
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wifi REMOTE Fully Remote, Texas, US
COMPANY OVERVIEW Accelerate Learning, creators of STEMscopes, is an award-winning, research-based national leader in PreK-12 STEM curriculum. Used by over 6M students across all 50 states and internationally, STEMscopes provides comprehensive digital resources, supplemental print materials, and hands-on exploration kits that drive engagement and academic growth.   It is a cloud based, SaaS platform offering all lesson plans, teacher and student resources and assessment systems with real-time feedback portal. The curriculum is tailored to state-specific standards and is scalable for instructional use in 1-to-1, blended and traditional classrooms. Accelerate Learning was founded within Rice University and spun out into a stand-alone company in 2013. The company has grown from a single product to a nationwide brand that now offers a variety of STEM curriculum and professional development solutions to support early learning, NGSS, and state-aligned Math and Science curriculum. STEMscopes was incubated in the classroom and developed by over 200 teachers, science experts, and science professors. Each summer the company hosts teachers for a writing camp to develop content and curriculums, field test lessons and assessment items, and review and edit all materials to ensure factual accuracy, so curriculums are current and practical for implementation in any type of classroom. The STEMscopes program promotes collaboration, listening, and expression in a variety of styles through purposeful discussions that broaden students’ mindsets and encourage educational growth. The solutions provide a powerful, interactive curriculum that encourages students to rely on critical thinking, compelling reflection, and collaborative exploration within each scope. Accelerate Learning's world-class solutions have earned accolades from numerous industry programs, including the 2021 Tech & Learning Awards of Excellence, 2021 EdTech Digest Cool Tool Awards, 2021 Educators Pick Best of STEM Awards, 2021 CODiE Awards, and more.   Accelerate is majority-owned by The Carlyle Group, one of the world’s leading Private Equity firms with over $220B in assets under management, along with minority investors Quad Partners, a NYC-based investment firm with a focus on Education and Technology, Owl Ventures, a leading EdTech-focused venture capital firm, and Rice Management Company. POSITION SUMMARY The Senior Program Manager is responsible for successfully organizing and managing the projects in our portfolio.  The program manager will structure key product development initiatives into programs/projects and guide them from start to successful customer delivery.  He/she will provide guidance and governance of the agile discipline, define and document a streamline project initiation process, track progress and status of active programs, as well as provide metrics for completed programs.  The program manager will work with cross functional teams (product management, engineering, sales, marketing, support, and finance) to ensure successful delivery of the solution to the market.  The Senior Program Manager will focus on the execution of our portfolio while providing clear and transparent status of the programs. The Senior Program Manager will own and implement 4 key processes: Agile implementation across all teams Release and Sprint Planning processes Customer/Field technology/bugs/issues process Technology/Architectural Roadmap Integration POSITION RESPONSIBILITIES Product Delivery Process / Release Planning ?Act as subject matter expert on the agile methodology and product development framework by coaching teams on the ceremonies, values and principles ?Facilitate the product delivery process ?Lead release planning Portfolio and Program Management ?Lead, monitor & report on active programs ?Communicate market release status to product team and executive leadership ?Communicate project budget status ?Lead risk management ?Drive operational and launch planning of significant market releases ?Gather and report on project metrics and business outcomes ?Facilitate product team discussions of program status, major issues, and go-to-market plans ?Track and ensure resolution of follow-ups Personal Characteristics: ?You possess high emotional intelligence with a proven ability to communicate and manage well at all levels of the organization. ?You have the courage to go against the current curve and think differently. ?You have a bias for action. ?You inspire a culture of innovation, execution, collaboration, accountability, positivity, and fun. POSITION QUALIFICATIONS REQUIRED Skills and Experience (must have): ?Proven leadership skills ?Strong communication skills and ability to work with many levels of the organization ?Technology Product development background ?Ability to work on multiple programs simultaneously ?Minimum 10 years’ experience as a senior project or program manager ?Proven track record of leading complex programs ?Expert in project management and/or SDLC ?Proficiency in MS Excel, MS PowerPoint, MS Project, MS Word ?Experience in coaching teams on Agile methodologies such as Scrum or Kanban ?PMI Certified: PMP, PgMP or PfMP PREFERRED Skills and Experience (nice to have): ?CSM or SAFe certification ?MIS / CIS / CS / Engineering Degree
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wifi REMOTE Fully Remote, Texas, US
COMPANY OVERVIEW Accelerate Learning, creators of STEMscopes, is an award-winning, research-based national leader in PreK-12 STEM curriculum. Used by over 6M students across all 50 states and internationally, STEMscopes provides comprehensive digital resources, supplemental print materials, and hands-on exploration kits that drive engagement and academic growth.   It is a cloud based, SaaS platform offering all lesson plans, teacher and student resources and assessment systems with real-time feedback portal. The curriculum is tailored to state-specific standards and is scalable for instructional use in 1-to-1, blended and traditional classrooms. Accelerate Learning was founded within Rice University and spun out into a stand-alone company in 2013. The company has grown from a single product to a nationwide brand that now offers a variety of STEM curriculum and professional development solutions to support early learning, NGSS, and state-aligned Math and Science curriculum. STEMscopes was incubated in the classroom and developed by over 200 teachers, science experts, and science professors. Each summer the company hosts teachers for a writing camp to develop content and curriculums, field test lessons and assessment items, and review and edit all materials to ensure factual accuracy, so curriculums are current and practical for implementation in any type of classroom. The STEMscopes program promotes collaboration, listening, and expression in a variety of styles through purposeful discussions that broaden students’ mindsets and encourage educational growth. The solutions provide a powerful, interactive curriculum that encourages students to rely on critical thinking, compelling reflection, and collaborative exploration within each scope. Accelerate Learning's world-class solutions have earned accolades from numerous industry programs, including the 2021 Tech & Learning Awards of Excellence, 2021 EdTech Digest Cool Tool Awards, 2021 Educators Pick Best of STEM Awards, 2021 CODiE Awards, and more.   Accelerate is majority-owned by The Carlyle Group, one of the world’s leading Private Equity firms with over $220B in assets under management, along with minority investors Quad Partners, a NYC-based investment firm with a focus on Education and Technology, Owl Ventures, a leading EdTech-focused venture capital firm, and Rice Management Company. POSITION SUMMARY We are seeking a strong Technical Director of Implementation Services to lead the successful implementation and integration of Accelerate Learning’s technology platforms in our Customers’ (Schools and Districts) environments.   The Technical Director of Implementation Services provides day to day leadership to a small team of Implementation Service Technologists and provides strategic leadership to the company on the Implementation and Integration process. The Technical Director of Implementation Services is responsible for applying expert knowledge of the EdTech implementation and integration technologies, establishing effective processes and workflows, and building the right team and skills to be successful.   The Technical Director of Implementation Services should be a “hands on” leader and be able to act as the implementation leader in one or more of our customer implementations.  One of the key goals of this position is to improve the quality and ease of Implementing and Integrating Accelerate Learning’s digital technology products into schools and classrooms.  They will work closely with our customer support team and field sales representatives to insure a smooth experience for our customers.  The Technical Director will keep their hands on both the technology developments and standards in the EdTech industry and the evolution of the use of technology in Districts, Schools, and Classrooms across the country. POSITION RESPONSIBILITIES Develop Technical Expertise on Accelerate Learning’s Digital Technology Products and specifically the ability to implement and integrate those products into our customers’ environments. Develop and maintain EdTech industry knowledge on integration technologies (e.g., LTI, Common Cartridge, QTI, SSO) and our partner platforms (e.g., Canvas, Schoology, Google Classroom, Clever, PowerSchool, etc.).Prior knowledge in this space is a plus, but you will need to roll up your sleeves and learn these technologies to be effective in this role. Establish appropriate sandbox/test environments so we can test out new capabilities before implementing them at customer sites and are able to replicate problems or challenges our customers encounter. Partnering with Customer Support and Sales, establish a strong process that makes the implementation and integration experience a seamless one for our customers. Build the team and skills necessary to make sure we can deliver on customer expectations. Look for business opportunities and the ability to grow a services business for Accelerate Learning. POSITION QUALIFICATIONS Required Skills/Abilities/Experiences: Technology experience with implementing and integrating SaaS based technology products and services into customer environments. Experience with SaaS integration technologies, such as API’s, SSO, Data Exchange Standards.  Specific experience with EdTech integration technologies a plus. Experience in the process and workflows of implementing a SaaS technology product at a customer site.  Ability to design escalation procedures for handling difficult or challenging implementations. Ability to critically examine the existing process and drive improvements in effectiveness, cycle time, and customer satisfaction.  Ability to generate and report on KPI’s that demonstrate success. Ability to develop expert level knowledge of Accelerate Learning’s SaaS based Learning Platforms. Prior PMO, Process, Agile, project management experience. Experience with software development platforms and delivery. Experience with SaaS technology Customer Support environments. Ability to partner with demanding Customers and Sales Teams to drive successful outcomes. EdTech experience not required, but certainly a plus if you have experience in the LMS and Learning Platform integration space. Education and Experience: Bachelor’s degree in Computer Science or related technology field required, Master’s degree or MBA a plus.  Minimum of 10 years of experience in the technology field Minimum of 5 years of experience in a leadership or management role in the implementation of a SaaS technology platform.
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wifi REMOTE Fully Remote, Texas, US
COMPANY OVERVIEW Accelerate Learning, creators of STEMscopes, is an award-winning, research-based national leader in PreK-12 STEM curriculum. Used by over 6M students across all 50 states and internationally, STEMscopes provides comprehensive digital resources, supplemental print materials, and hands-on exploration kits that drive engagement and academic growth.   It is a cloud based, SaaS platform offering all lesson plans, teacher and student resources and assessment systems with real-time feedback portal. The curriculum is tailored to state-specific standards and is scalable for instructional use in 1-to-1, blended and traditional classrooms. Accelerate Learning was founded within Rice University and spun out into a stand-alone company in 2013. The company has grown from a single product to a nationwide brand that now offers a variety of STEM curriculum and professional development solutions to support early learning, NGSS, and state-aligned Math and Science curriculum. STEMscopes was incubated in the classroom and developed by over 200 teachers, science experts, and science professors. Each summer the company hosts teachers for a writing camp to develop content and curriculums, field test lessons and assessment items, and review and edit all materials to ensure factual accuracy, so curriculums are current and practical for implementation in any type of classroom. The STEMscopes program promotes collaboration, listening, and expression in a variety of styles through purposeful discussions that broaden students’ mindsets and encourage educational growth. The solutions provide a powerful, interactive curriculum that encourages students to rely on critical thinking, compelling reflection, and collaborative exploration within each scope. Accelerate Learning's world-class solutions have earned accolades from numerous industry programs, including the 2021 Tech & Learning Awards of Excellence, 2021 EdTech Digest Cool Tool Awards, 2021 Educators Pick Best of STEM Awards, 2021 CODiE Awards, and more.   Accelerate is majority-owned by The Carlyle Group, one of the world’s leading Private Equity firms with over $220B in assets under management, along with minority investors Quad Partners, a NYC-based investment firm with a focus on Education and Technology, Owl Ventures, a leading EdTech-focused venture capital firm, and Rice Management Company. POSITION SUMMARY We are seeking A Director of Cloud & Infrastructure Engineering who will deliver a world class educational experience to a growing base of 6 million K-12 teachers and students served by Accelerate Learning.  This leader will ensure a highly stable, reliable, and scalable infrastructure is in place to support a strong classroom experience for our teachers, administrators, and students.   They will have the opportunity to be the organization’s leader for all infrastructure and cloud technologies and lead a major cloud migration effort. POSITION RESPONSIBILITIES Insure stable and reliable operation of the infrastructure and cloud technologies that support today’s Accelerate Learning portfolio. Develop an operational process that supports the infrastructure 24/7/365 and design an incident response system that minimizes any interruption when an incident occurs. Bring together the people, process, and technology from a recent acquisition to create a single technology infrastructure. Migrate the physical Data Center (CoLo) infrastructure to a Cloud based provider (e.g., AWS, GCP, Azure). Provide a high level of availability (4 9’s), reliability, and scalability to our business, customers, and most importantly students and teachers. POSITION QUALIFICATIONS Required Skills/Abilities/Experiences: Technology Leadership - A demonstrated history of strong experience with cloud and physical infrastructure management. Experience having led through a Cloud Migration is highly desirable.  Partnering with other functions such as software development and customer to support to deliver a great end customer experience. Hands-on experience and guidance for teams, but also peer partnerships and executive relationships. Cloud Infrastructure Management - At least 5 years’ experience as an engineer, and 5 years as a manager with accountability for multiple, large distributed systems in a major Cloud provider (AWS, GCP, Azure).Experience managing a physical data center, CoLo provider is a plus.  Experience managing the migration from a CoLo provider to a Major Cloud Platform is a plus. Responsibilities include managing all server, storage, network, and cloud technologies.  Experience with Incident, Problem, Change and configuration management. Accountability for high scale, high performance complex distributed systems with appropriate monitoring and reporting. Cost Management - Experience with cost management strategies. The ability to lead the organization in utilizing Cloud & Infrastructure resources in a cost effective and efficient way, while still delivering desired service levels is critical.  Able to report against monthly cost invoices and manage trends and drive improvement plans. Operational Process - Experience in the development and implementation of an operational process to support a high reliability Infrastructure Cloud environment.  This should include monitoring, alerting, KPI development, and reporting of stability, performance and other customer experience indicators. Experience automating cloud infrastructure delivery, management and maintenance processes for a large portfolio. DevOps Support – Experience partnering with a software development organization to successfully deliver frequent code releases into production. Experience implementing a DevOps model, modern CI/CD best practices, and driving high quality deployments. Vendor management – Ability to manage vendors, cloud providers, and other partners in delivering a high-quality infrastructure.  Incident, change management - Experience managing incident resolution within the infrastructure, with the goal of restoring service as quickly as possible when there has been an impact. Change management experience – the ability to make necessary changes to the environment without impacting service levels. Technologies – Experience with cloud computing technologies required to operate large, cloud-based SaaS environments in one of the Major Cloud platforms (AWS, GCP, Azure). Education and Experience: Bachelor’s degree in Computer Science or related technology field required; Master’s degree or MBA preferred. Minimum of 10 years of experience in the technology field Minimum of 5 years of experience in a leadership or management role in an Infrastructure, Cloud environment.
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wifi REMOTE Boston, Massachusetts, US
The Regional STEM Coach coordinates and delivers high-quality professional development on STEM topics, products, and programs to educators in a designated region. Other responsibilities could include participating in sales presentations, supporting pre-purchase trials and pilots, and consulting with current/prospective customers as a STEM content and product implementation expert. Regional STEM Coaches recruit, train, and support a cohort of independent consultants who deliver professional services on the Regional STEM Coach’s behalf, especially in regions with a large customer base. This full-time position reports to the Managers of Professional Development. This position can be based from a home office anywhere in the East Coast and requires frequent travel to schools. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally deliver training, coaching, and support services in person and/or via webinar Consult with account manager and district leadership to identify professional development needs/opportunities Produce and deliver professional learning in response to customer needs Recruit, prepare, and support contract trainers to support regional demand for services Coordinate scheduling, staffing, and materials for all face-to-face training in designated region Participate in sales presentations as a product/content expert Train and support potential customers during pre-purchase trials and pilots Represent Accelerate Learning by presenting at regional/state conferences Inform Account Managers on relevant account details including opportunities and issues Collaborate and contribute to the greater good of the entire Professional Development team COMPETENCIES: Strong understanding of best practices for educator professional development Expertise in STEM curriculum, content, and instructional strategies Passion for excellent customer service and high standards for quality Excellent written and verbal communication skills Effective communication with customers and colleagues one-on-one and in large groups Ability to connect, engage, and energize a room full training participant Solid organization and planning skills, including prioritizing multiple tasks to meet deadlines Must be able to collaborate in a virtual team environment Solutions-oriented approach to problem-solving Ability to learn new information quickly Positive attitude toward change with an ability to flex and adapt Absolute personal integrity and credibility Regional travel with possibility for national travel (depending on need) COMPUTER SKILLS: Desire to learn new technology/software/apps Virtual meeting tools such as Zoom Microsoft Office: PowerPoint, Excel, and Word G-Suite: Gmail, Calendar, Drive, Docs, Sheets, Slides Mac operating system/computers Technology troubleshooting skills (eg. connecting to projectors, speakers, etc.) EDUCATION AND/OR EXPERIENCE: Bachelor’s degree or equivalent 5+ years of experience in K-12 education/administration Experience providing professional development to educators Experience writing professional development content/materials preferred Certified teacher preferred Science, Mathematics, Technology, and/or Engineering teaching experience preferred Experience teaching with STEMscopes curriculum highly desired Public speaking/platform experience preferred
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