PROGRAM DESIGN MANAGER Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. WAGE: Salary (Discussed during interview process) SHIFT: Normally Monday thru Friday, requiring overtime as business demands. OVERVIEW OF POSITION: Oversees the Program Design Department and the sourcing, organization, and distribution of all product data to internal departments, vendors, and client partners.  Also provide assistance to Director of Program Design and/or Director of Ops through on-site assistance, operating own programs and/or provide assistance where needed.  Provide direct supervision for all Program Design Associates.  SKILLS REQUIRED: Team Member Supervision, DMC Product Knowledge, Organization, Negotiation, Communication, Comprehensive Computer Literacy. Vendor Development/Maintenance Create and maintain positive working relationships with all area vendors supplying services to Hello! Define and enforce standards of quality and conduct for all vendors Negotiate favorable contract and payment terms with all vendors Organization and Maintenance of Internal and External Tariffs Oversee web and server-based product libraries for use by Clients, Sales and Operations teams to access relevant product details Ensure accuracy of pricing and content of product libraries Supervision of Program Design Associates Train and supervise Program Design Associates in all aspects of their support role to Account Executives Monitor and confirm hours worked Monitor and maintain required quality of work output Source new Program Design Associates as required Coordination of Proposals and Service Agreements Oversee Program Design Associates in the creation and distribution of proposals and service agreements for distribution to clients Assist in creating proposals and service agreements as required when demand exceeds the capacity of Program Design Associates to meet deadlines Represent Program Design Internally to Sales and Operations            Work with General Manager, Director of Program Design and Director of Operations to synthesize efforts of respective departments to meet customer service needs

PROGRAM DESIGN ASSOCIATE Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. OPTIMAL CANDIDATE: As Program Design Associate, you will play a strategic role on a strong team as it continually strives to over-deliver on client expectations. Hello! Texas Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful, team player will be innovative and able to apply creative solutions to client proposal requests. They will possess 1 year hospitality experience. JOB DESCRIPTION: The Program Design Associate is a deadline driven position that requires critical thinking and basic knowledge of event planning, food and beverage logistics, and entertainment and design. This position requires attention to detail, organization, precise oral and written communication, multi-tasking, meeting deadlines, cooperation, teamwork, creativity, ability to work independently as well as collaboratively with co-workers, a polished demeanor and resourcefulness. Position requires the ability to design and create DMC experiences and proposal writing. WORK HOURS: This is an hourly position, Monday through Friday, with a minimum requirement of 40 hours a week.  Based on client requests and projects some nights and weekends may be required. EXPERIENCE: 1 year minimum SKILLS/QUALIFICAIONS: DMC knowledge Creative writing skills Intermediate experience with Microsoft Office applications Ability to manage multiple projects. Strong organization and time management skills RESPONSIBILITIES: Manage assigned projects from proposal design through program contracting. Develop and maintain strong supplier relationships. Attend supplier site inspections. Research supplier availability and manage negotiations to ensure optimal cost advantage throughout program contracting. Create new and innovative DMC experiences. COMPENSATION: This is an hourly position. The company provides laptop, mileage reimbursement, technology reimbursement, health benefits and a 401K program.

ACCOUNT MANAGER Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We’re here to serve our clients and their guests in every way that we can. That’s Hello! in a nutshell. Our Core Values – Integrity, Enthusiasm, Trust, and Intense Desire to Succeed - are the recipe for our success. They are absolute, everyone in the organization must embrace these values as their own. As we build and sustain our employees, we actively seek individuals who demonstrate these values. OPTIMAL CANDIDATE: As an Account Manager you will play a strategic role on a strong team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful, team player will be innovative, have strong organizational skills, time management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. JOB DESCRIPTION: To execute the program as sold by the Account Executive while exceeding client expectations and requirements. Being available to the client, the hotel and the vendors and field staff at all times. Skills required: Prior to a program being sold, the Account Manager (AM) assists the Account Executive and Sales Coordinator with the following: • Attend site visits • Attend client meetings or conference calls • Pre-book transportation • Pre-book field staff Once a program has been sold and turned over by the Account Executive, the AM has the following responsibilities: • Communicate with Client to confirm all needs are correct based on the contract  • Communicate with Hotel contact  • Communicate with Vendors and confirm vendor contracts • Conduct site visits with or without clients with vendors  • Breakout Arrival and Departure manifests • Book transportation • Order Field Staff  • Order any necessary merchandise or supplies • Generate Program Recap and distribute to client, hotels and internal contacts  • Generate Staff instructions and Staff paperwork • Assist client if they need additional items for their program • Generating Service Agreement Addendums On-site operations include:  • Attending client/hotel pre-cons • Meet with clients to go over the program • Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc.  • Update manifests  • Update transportation needs • Update field staff requests Conclusion of program:  • Update XE costing sheets • Reconcile any vendor invoices • Create Preliminary Invoice  • Organize file for Billing  • Review Final Invoice with Billing • Review P&L • Follow up with client with Final Invoice and Evaluation Special Requirement: Must have valid driver’s license with a good driving record. SCHEDULE: This position is based on client needs, and will require you to work days, evenings, and/or nights as well as holidays and weekends, as needed.

PROGRAM DESIGN ASSOCIATE Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. OPTIMAL CANDIDATE As Program Design Associate, you will play a strategic role on a strong team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful, team player will be innovative and able to apply creative solutions to client proposal requests. They will possess 1 year hospitality experience. JOB DESCRIPTION: The Program Design Associate is a deadline driven position that requires critical thinking and basic knowledge of event planning, food and beverage logistics, and entertainment and design. This position requires attention to detail, organization, precise oral and written communication, multi-tasking, meeting deadlines, cooperation, teamwork, creativity, ability to work independently as well as collaboratively with co-workers, a polished demeanor and resourcefulness. Position requires the ability to design and create DMC experiences and proposal writing. WORK HOURS: This is an hourly position, Monday through Friday, with a minimum requirement of 40 hours a week.  Based on client requests and projects some nights and weekends may be required. EXPERIENCE: 1 year minimum SKILLS/QUALIFICATIONS: DMC knowledge Creative writing skills Intermediate experience with Microsoft Office applications Ability to manage multiple projects Strong organization and time management skills Responsibilities Include the Following: Manage assigned projects from proposal design through program contracting Develop and maintain strong supplier relationships Attend supplier site inspections Research supplier availability and manage negotiations to ensure optimal cost advantage throughout program contracting Create new and innovative DMC experiences COMPENSATION: This is an hourly position. The company provides laptop, mileage reimbursement, technology reimbursement, health benefits and a 401K program.

Executive Producer, Director Creative Services Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. OPTIMAL CANDIDATE: Here is a rare opportunity to join the premier creative department within the number one Destination Management Company. As an Executive Producer / Director of Creative you will lead the team the creative team as it continually strives to over-deliver on client expectations. Hello! specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm and who excels in business built on relationships. The successful, diplomatic team player will be innovative and able to apply creativity and imagination to proactive problem solving and decision making. They will possess 3-5 years’ leadership / management event planning/sales experience as well as the ability to perform in a diverse environment with focus on customer service. Overall, this position requires attention to detail, organization, precise oral and written communication, multi-tasking, meeting/exceeding deadlines, cooperation, teamwork, creativity, ability to work independently as well as collaboratively with co-workers and clients, a polished demeanor and resourcefulness. Knowledge of Orlando and area resources (Props, Décor, production, linen, entertainment, etc.) and local geography, hotels and locations is a plus! WORK HOURS: The position does not have a specific work hour requirement. Rather, the workload is tremendous, unpredictable and seasonal. During our busy season, January through May, we typically work a minimum of 50 hours a week, including some nights and weekends. EXPERERIENCE: 3 years minimum leadership success SKILLS/QUALIFICATIONS: Intermediate to advanced experience with Microsoft Office applications required. P&L accountability and/or contract-managed service experience is a MUST. Negotiation Ability to Manage and oversee special events ensuring revenue, profitability RESPONSIBILITIES INCLUDE THE FOLLOWING: Receive all RFP’s- review, distribute, or return to Sales Teams with direction. Assist with internal sales development, AE improvement, “Creative Selling” of other products (ex. off property “up sale”) Follow up on pending proposals Attend weekly sales meeting Vendor relations Sets and ensures vendor standards/procedures Periodic buying review, set buying strategy with Vice President Resolves all conflicts Facilitates all negotiations – non- program related Maintain resort specific guidelines Approve all new product development (everyone participates but submits to Director) Direct routine sales tools, new product and/or training for teams via sales meetings with the assistance of VP Create proposals, self-assigned as Director Once “proposed”, maintain contact with Sales team until contracted Produce/Operate events (including draft of production schedules), as often as possible produce those she proposes Reconcile P&L’s (BILLING REVIEW) Maintain Calendar of Events Review and set training standards for training of new coordinators, account and ops managers Continuous education: Certification program Assist with internal sales development, AE improvement, “Creative Selling” of other products (ex. off property “up sale”) COMPENSATION: Compensation is salary plus progressive commission/bonus structure This position offers a base salary, plus commission. The company provides laptop, mileage reimbursement, cell phone reimbursement, health benefits and a 401K program. If you are looking for a unique and challenging position that will let you flex your creative muscles, send us your resume today!

ACCOUNT MANAGER Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. OVERVIEW OF POSITION: To execute the program as sold by the Account Executive while exceeding client expectations and requirements.   Being available to the client, the hotel and the vendors and field staff at all times.    SKILLS REQUIRED: Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction and outgoing and positive attitude. Prior to a program being sold, the Account Manager (AM) assists the Account Executive and Sales Coordinator with the following: Attend site visits Attend client meetings or conference calls Pre-book transportation Pre-book field staff Once a program has been sold and turned over by the Account Executive, the AM has the following responsibilities: Communicate with Client to confirm all needs are correct based on the contract Communicate with Hotel contact Communicate with Vendors and confirm vendor contracts Conduct site visits with or without clients with vendors Breakout Arrival and Departure manifests Book transportation Order Field Staff Order any necessary merchandise or supplies Generate Program Recap and distribute to client, hotels and internal contacts Generate Staff instructions and Staff paperwork Assist client if they need additional items for their program Generating Service Agreement Addendums On-site operations include Attending client/hotel pre-cons Meet with clients to go over the program Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc. Update manifests Update transportation needs Update field staff requests Conclusion of program Update XE costing sheets Reconcile any vendor invoices Create Preliminary Invoice Organize file for Billing Review Final Invoice with Billing Review P&L Follow up with client with Final Invoice and Evaluation SPECIAL REQUIREMENTS:  Must have valid driver’s license with a good driving record.

EXECUTIVE PRODUCER, Creative Services OPTIMAL CANDIDATE: Here is a rare opportunity to join the premier creative department within the number one Destination Management Company. As Executive Producer/ Creative Services you will play a strategic role on a strong creative team as it continually strives to over-deliver on client expectations. Hello! specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm and who excels in business built on relationships. The successful, diplomatic team player will be innovative and able to apply creativity and imagination to proactive problem solving and decision making. They will possess 3-5 years’ event planning/sales experience as well as the ability to perform in a diverse environment with focus on customer service. Overall, this position requires attention to detail, organization, precise oral and written communication, multi-tasking, meeting/exceeding deadlines, cooperation, teamwork, creativity, ability to work independently as well as collaboratively with co-workers and clients, a polished demeanor and resourcefulness. Knowledge of the Central Florida area resources (Props, Décor, production, linen, entertainment, etc.) and local geography, hotels and locations is a plus! WORK HOURS: The position does not have a specific work hour requirement. Rather, the workload is tremendous, unpredictable and seasonal. During our busy season, January through May, we typically work a minimum of 50 hours a week, including some nights and weekends. EXPERERIENCE: 3 years minimum SKILLS/QUALIFICATIONS: Intermediate to advanced experience with Microsoft Office applications required. P&L accountability and/or contract-managed service experience is a MUST. Negotiation Ability to Manage and oversee special events ensuring revenue, profitability RESPONSIBILITIES INCLUDE THE FOLLOWING: Manage assigned projects from inception through program operation Partner with Sales to establish and maintain successful customer relationships Develop event timeline and distribute to all participants Coordinate and conduct creative site inspections Research supplier availability and manage negotiations to ensure optimal cost advantage throughout program operation Manage the event requirements: production, staging, sound, lights, A.V., décor, entertainment, linens, centerpieces, etc. Oversee on-site operations Prepare weekly and monthly financial forecasting of assigned programs Recommend new and innovative ways to improve products and services Assist with streamlining of processes and efficiencies Develop and maintain positive working relationships with employees, contractors, external vendors and industry partners Participate in industry affiliations and attend industry meetings COMPENSATION: Compensation is salary plus progressive commission/bonus structure This position offers a base salary, plus commission. The company provides laptop, mileage reimbursement, cell phone reimbursement, health benefits and a 401K program. If you are looking for a unique and challenging position that will let you flex your creative muscles, send us your resume today! Who We Are: Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please.

FIELD STAFF Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please PAY: HOURLY: To be discussed during the interview SCHEDULE: This part-time position is based on client needs, and may require you to workdays, evenings, and/or nights as well as holidays and weekends. Overview of Position Field staff positions with our company are part-time and hours available can vary greatly week to week. We may have several weeks with no hours and then several weeks with 40 plus hours. We schedule 6 months to 24 hours in advance so individuals with flexible schedules that can work nights and weekends are the people we use most frequently. Shifts can vary from 4 to as many as 16 hours a day. You can decline or accept shift offers but those that are the most flexible are usually called first. Our business requires that we ask you to work in a variety of locations. You will also be required to wear a company shirt and name badge on most programs. Your daily job duties usually revolve around assisting our guests to and from arranged transportation and setting up transportation vehicles so guests can board in a timely and orderly fashion. Below is a list of common field staff assignments. Airport Meet & Greet and Departures – You will be assigned to meet a lead staff person at the airport. That lead will assign you a specific role for that day which usually involves meeting and greeting guests as the move down the escalator to the baggage claim area.  On occasion, may be required to assist and/or lift luggage (up to 50 lbs.). PM Transfers – You will be assigned to meet a lead staff person at a specified hotel. That lead staff person will give you a specific role in managing the flow of people from the hotel to the motor coach and back at the end of the evening. Tours – You will be assigned to meet a lead staff person at a specified hotel. That lead will assign you to a specific area tour based on your past experience with the tours that day. You will be responsible for making sure all the guests are safely transferred to and from the tour location. Successful staff consistently demonstrates the following traits and behaviors: • Good communication skills • Positive and professional demeanor with guests • Good time management skills – arriving on time to all locations • Flexible with both their schedule and willingness to go one step beyond expectations • Proactive verses being told what to do every step of the way • Good peer relationships • Clean and professional appearance Special Requirement: Must have valid driver’s license with a good driving record. If you feel this is a role you are interested in, you will be asked to fill out an application and background authorization form. The applications are reviewed quarterly and an interview process and class time will be scheduled if accepted.

Hello! New York Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We’re here to serve our clients and their guests in every way that we can. That’s Hello! in a nutshell. Our Core Values – Integrity, Enthusiasm, Trust, and Intense Desire to Succeed - are the recipe for our success. They are absolute, everyone in the organization must embrace these values as their own. As we build and sustain our employees, we actively seek individuals who demonstrate these values. OVERVIEW: Our Hospitality Staff are the friendly faces who represent Hello! when we can’t be everywhere at once. They work hand in hand with the Account Managers to support and execute all the services we offer to make our events successful. This is not your typical job! The Field Staff position is a part-time role that is perfect for those seeking a flexible schedule and enjoy making a positive impact on our clients. We have both high and low seasons, so there will be several weeks with no hours and then several weeks with 40 plus hours. We schedule 6 months to 24 hours in advance and shifts can vary from 5 to as many as 16 hours a day. You will be provided with a company shirt and name badge required to be used on most programs. MINIMUM QUALIFICATIONS: The successful candidate is eager to work with a positive attitude, people-oriented approach, and great organizational skills. They will have: Ability to understand and follow instructions Communicate effectively in both oral and written form Self-motivated individual that can handle stressful situations with professional composure Professional demeanor and appearance Ability to walk/stand for 5+ hours during an event The demonstrated ability to multi-task and prioritize competing work needs Able to work autonomously yet collaborate as part of a team on workflows Reliable Transportation, Computer and Cellphone Good time management and Strong work ethic Must be eligible to work in the U.S. and provide a valid Driver’s License DUTIES & RESPONSIBILITIES: You will be assigned shifts and tasks based on the client needs, which may require you to work days , evenings, and/or nights as well as holidays and weekends. Respond to shifts through our portal in a timely matter Assist our clients and their guests with contracted services in a professional demeanor. Have a sense of urgency, be proactive and willingness to go one step beyond expectations Work as a team and manage good peer relationships with other Staff members and Account Managers. Assignments will be but are not limited to: Greet guest on Arrivals & Departures transportation to/ from an Airport, Hotel and Port Arrange vehicles so guests can board in a timely and orderly fashion Manage Transportation to/from a specified destination Hospitality staff at a hotel Team building, Tours & Activities

Job Description FIELD STAFF – Nashville, TN Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We’re here to serve our clients and their guests in every way that we can. That’s Hello!. Our Core Values – Integrity, Enthusiasm, Trust, and Intense Desire to Succeed - are the recipe for our success. They are absolute, everyone in the organization must embrace these values as their own. As we build and sustain our employees, we actively seek individuals who demonstrate these values. OVERVIEW: Our Hospitality Staff are the friendly faces who represent Hello! when we can’t be everywhere at once. They work hand in hand with the Account Managers to support and execute all the services we offer to make our events successful. This is not your typical job! The Field Staff position is a part-time role that is perfect for those seeking a flexible schedule and enjoy making a positive impact on our clients. We have both high and low seasons, so there will be several weeks with no hours and then several weeks with 40 plus hours. We schedule 6 months to 24 hours in advance and shifts can vary from 5 to as many as 16 hours a day. MINIMUM QUALIFICATIONS: The successful candidate is eager to work with a positive attitude, people-oriented approach, and great organizational skills. They will have: Ability to understand and follow instructions Communicate effectively in both oral and written form Self-motivated individual that can handle stressful situations with professional composure Professional demeanor and appearance Ability to walk/stand for 5+ hours during an event The demonstrated ability to multi-task and prioritize competing work needs Able to work autonomously yet collaborate as part of a team on workflows Reliable Transportation, Computer and Cellphone Good time management and Strong work ethic Must be eligible to work in the U.S. and provide a valid Driver’s License DUTIES & RESPONSIBILITIES: You will be assigned shifts and tasks based on the client needs, which may require you to work days, evenings, and/or nights as well as holidays and weekends. Respond to shifts through our portal in a timely matter Assist our clients and their guests with contracted services in a professional demeanor. Have a sense of urgency, be proactive and willingness to go one step beyond expectations Work as a team and manage good peer relationships with other Staff members and Account Managers. Assignments will be but are not limited to: Greet guest on Arrivals & Departures transportation to/ from an Airport, Hotel and Port Arrange vehicles so guests can board in a timely and orderly fashion Manage Transportation to/from a specified destination Hospitality staff at a hotel Team building, Tours & Activities 08/31/2023