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Hollywood, Florida, US
FIELD STAFF (Hello! Florida – Key West) Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We’re here to serve our clients and their guests in every way that we can. That’s Hello! in a nutshell. Our Core Values – Integrity, Enthusiasm, Trust, and Intense Desire to Succeed - are the recipe for our success. They are absolute, everyone in the organization must embrace these values as their own. As we build and sustain our employees, we actively seek individuals who demonstrate these values. OVERVIEW: Our Hospitality Staff are the friendly faces who represent Hello! when we can’t be everywhere at once. They work hand in hand with the Account Managers to support and execute all the services we offer to make our events successful. This is not your typical job! The Field Staff position is a part-time role that is perfect for those seeking a flexible schedule and enjoy making a positive impact on our clients. We have both high and low seasons, so there will be several weeks with no hours and then several weeks with 40 plus hours. We schedule 6 months to 24 hours in advance and shifts can vary from 5 to as many as 16 hours a day. Our South Florida destination covers East Coast -West Palm to the Keys and West Coast – Naples and Marco Island. You will be provided with a company shirt and name badge required to be used on most programs. MINIMUM QUALIFICATIONS: The successful candidate is eager to work with a positive attitude, people-oriented approach, and great organizational skills. They will have: Ability to understand and follow instructions Communicate effectively in both oral and written form Self-motivated individual that can handle stressful situations with professional composure Professional demeanor and appearance Ability to walk/stand for 5+ hours during an event The demonstrated ability to multi-task and prioritize competing work needs Able to work autonomously yet collaborate as part of a team on workflows Reliable Transportation, Computer and Cellphone Good time management and Strong work ethic Must be eligible to work in the U.S. and provide a valid Driver’s License DUTIES & RESPONSIBILITIES: You will be assigned shifts and tasks based on the client needs, which may require you to work days, evenings, and/or nights as well as holidays and weekends. Respond to shifts through our portal in a timely matter Assist our clients and their guests with contracted services in a professional demeanor. Have a sense of urgency, be proactive and willingness to go one step beyond expectations Work as a team and manage good peer relationships with other Staff members and Account Managers. Assignments will be but are not limited to: Greet guest on Arrivals & Departures transportation to/ from an Airport, Hotel and Port Arrange vehicles so guests can board in a timely and orderly fashion Manage Transportation to/from a specified destination Hospitality staff at a hotel Team building, Tours & Activities 10.28.2021
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Denver, Colorado, US
FIELD STAFF Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. OVERVIEW: Our Field Staff are the friendly faces who represent Hello! when we cannot be everywhere at once. They work hand in hand with the Account Managers to support and execute all the services we offer to make our events successful. This is not your typical job! The Field Staff position is a part-time role that is perfect for those seeking a flexible schedule. We have both high and low seasons, so there will be several weeks with no hours and then several weeks with 40 plus hours. We schedule 6 months to 24 hours in advance and shifts can vary from 5 to as many as 16 hours a day. You will be provided with a company shirt and name badge required to be used on most programs. MINIMUM QUALIFICATIONS: The successful candidate is eager to work with a positive attitude, people-oriented approach, and great communication skills. They will have: •           Ability to understand and follow instructions •           Communicate effectively •           Self-motivated individual that can handle stressful situations with professional composure •           Professional demeanor and appearance •           Ability to walk/stand for 5+ hours during an event •           The demonstrated ability to multi-task and prioritize •           Able to work autonomously yet collaborate as part of a team •           Reliable Transportation, Computer and Cellphone •           Good time management and Strong work ethic •           Must provide a valid Driver’s License - Our business requires you to work in a variety of locations. DUTIES & RESPONSIBILITIES: •           You will be requested for shifts through our app portal for assignments based on program needs, which may require you to workdays, evenings, and/or nights as well as holidays and weekends. •           Respond to shifts through our portal in a timely matter. You can decline or accept shift offers but those that are the most flexible are usually called first. •           Assist our clients and their guests with contracted services in a professional demeanor. •           Have a sense of urgency, be proactive and willingness to go one step beyond expectations. •           Work as a team and manage good peer relationships with other Staff members and Account Managers. •           Assignments will be but are not limited to: Greet guest on Arrivals & Departures transportation to/ from an Airport, Hotel and Port Manage Transportation to/from a specified destination Hospitality staff Tour guides Event management Oversee Team building, Tours & Activities Updated 11.2.2021
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Dallas, Texas, US
FIELD STAFF Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. OVERVIEW: Our Field Staff are the friendly faces who represent Hello! when we cannot be everywhere at once. They work hand in hand with the Account Managers to support and execute all the services we offer to make our events successful. This is not your typical job! The Field Staff position is a part-time role that is perfect for those seeking a flexible schedule. We have both high and low seasons, so there will be several weeks with no hours and then several weeks with 40 plus hours. We schedule 6 months to 24 hours in advance and shifts can vary from 5 to as many as 16 hours a day. You will be provided with a company shirt and name badge required to be used on most programs. MINIMUM QUALIFICATIONS: The successful candidate is eager to work with a positive attitude, people-oriented approach, and great communication skills. They will have: •           Ability to understand and follow instructions •           Communicate effectively •           Self-motivated individual that can handle stressful situations with professional composure •           Professional demeanor and appearance •           Ability to walk/stand for 5+ hours during an event •           The demonstrated ability to multi-task and prioritize •           Able to work autonomously yet collaborate as part of a team •           Reliable Transportation, Computer and Cellphone •           Good time management and Strong work ethic •           Must provide a valid Driver’s License - Our business requires you to work in a variety of locations. DUTIES & RESPONSIBILITIES: •           You will be requested for shifts through our app portal for assignments based on program needs, which may require you to workdays, evenings, and/or nights as well as holidays and weekends. •           Respond to shifts through our portal in a timely matter. You can decline or accept shift offers but those that are the most flexible are usually called first. •           Assist our clients and their guests with contracted services in a professional demeanor. •           Have a sense of urgency, be proactive and willingness to go one step beyond expectations. •           Work as a team and manage good peer relationships with other Staff members and Account Managers. •           Assignments will be but are not limited to: Greet guest on Arrivals & Departures transportation to/ from an Airport, Hotel and Port Manage Transportation to/from a specified destination Hospitality staff Tour guides Event management Oversee Team building, Tours & Activities Updated 11.2.2021
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Scottsdale, Arizona, US
ACCOUNT MANAGER Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We’re here to serve our clients and their guests in every way that we can. That’s Hello! in a nutshell. Our Core Values – Integrity, Enthusiasm, Trust, and Intense Desire to Succeed - are the recipe for our success. They are absolute, everyone in the organization must embrace these values as their own. As we build and sustain our employees, we actively seek individuals who demonstrate these values. OPTIMAL CANDIDATE: As an Account Manager you will play a strategic role on a strong team as it continually strives to over-deliver on client expectations. Hello! Destination Management specializes in Destination Management Services as well as the design and production of special events. We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful, team player will be innovative, have strong organizational skills, time management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude. JOB DESCRIPTION: To execute the program as sold by the Account Executive while exceeding client expectations and requirements. Being available to the client, the hotel and the vendors and field staff at all times. Skills required: Prior to a program being sold, the Account Manager (AM) assists the Account Executive and Sales Coordinator with the following: • Attend site visits • Attend client meetings or conference calls • Pre-book transportation • Pre-book field staff Once a program has been sold and turned over by the Account Executive, the AM has the following responsibilities: • Communicate with Client to confirm all needs are correct based on the contract  • Communicate with Hotel contact  • Communicate with Vendors and confirm vendor contracts • Conduct site visits with or without clients with vendors  • Breakout Arrival and Departure manifests • Book transportation • Order Field Staff  • Order any necessary merchandise or supplies • Generate Program Recap and distribute to client, hotels and internal contacts  • Generate Staff instructions and Staff paperwork • Assist client if they need additional items for their program • Generating Service Agreement Addendums On-site operations include:  • Attending client/hotel pre-cons • Meet with clients to go over the program • Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc.  • Update manifests  • Update transportation needs • Update field staff requests Conclusion of program:  • Update XE costing sheets • Reconcile any vendor invoices • Create Preliminary Invoice  • Organize file for Billing  • Review Final Invoice with Billing • Review P&L • Follow up with client with Final Invoice and Evaluation Special Requirement: Must have valid driver’s license with a good driving record. SCHEDULE: This position is based on client needs, and will require you to work days, evenings, and/or nights as well as holidays and weekends, as needed.
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Orlando, Florida, US
ACCOUNT EXECUTIVE Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. That is Hello! in a nutshell. Our Core Values – Integrity, Enthusiasm, Trust, and Intense Desire to Succeed - are the recipe for our success. They are absolute, everyone in the organization must embrace these values as their own. As we build and sustain our employees, we actively seek individuals who demonstrate these values. OVERVIEW OF POISTION: To utilize significantly honed skills as a local meeting planner (including transportation logistics, event production, teambuilding, etc.) and cultivate sales through a geographic territory, assigned hotel or assigned House Accounts. To lead a sales team consisting of an Account Manager and Product Development Associate to successfully create proposals, develop, secure and execute said programs. SKILLS REQUIRED Strong Sales Skills, Effective Closing Skills, Leadership, Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction and outgoing and positive attitude. RESPONSIBILITIES: Sales in assigned area Managing all accounts from proposal through final billing Supervise work performance of Account Manager and Product Development Associate Successfully achieve sales goals Build solid client relationships Sales Responsibilities: Create opportunity through sales efforts in assigned area Communicate with Client to determine needs Communicate with vendors and Product Development Associate to generate proposals Communicate with Client to review proposals and required revisions Conduct site visits with clients Contract approved Services with client Attend Pre and Post Conference Client Meetings Check in with clients daily during program operations in person or through AM Return all customer calls within 24 hours Sales Account Management Responsibilities: Maintain relationships with client and hotel partners Manage competitive influence on key accounts Manage deposits and Accounts Receivables Build rapport to sustain relationship Engage Management to expand influence and exposure Develop new opportunities General Responsibilities: Lead by example Focus on customer’s success Maintain a professional presence in the marketplace Manage team in step with company Core Values Be solution oriented Hold yourself accountable for team’s performance
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Orlando, Florida, US
SENIOR STAFF ACCOUNTANT Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. PAY: Hourly:To be discussed during interview SCHEDULE: Monday - Friday, 8:30 a.m. - 5:30 p.m. GENERAL DESCRIPTION: Under general supervision of the Accounting Manager, is responsible for performing complex accounting needs for Destination Management.   TYPICAL DUTIES/RESPONSIBILITIES: Recommend ways to reduce costs and enhance revenue.  Prepare documentation for External Auditors.  Analyze financial statements for discrepancies and alert the Accounting Manager and the Controller.  Reconcile accounts monthly to ensure accurate reporting and ledger maintenance.  Assists with the accounting team with approving vendor invoices for payments based on vendor contracts. Prepares customer invoices based on information received from vendors, sales department and staffing time sheets. Works closely with Sales and Operations to prepare a job profit and loss statement for each program operated. Other duties as required. QUALIFICATION REQUIREMENTS: Education: High school diploma or equivalent. Experience: A minimum of one year in an accounting department. Skill at: Must have good oral and written communication skills. Knowledge of: Microsoft Excel experience required. Licenses: Valid Florida driver's license with good driving record. Special Requirements: Sales tax knowledge preferred but not required. Nontobacco user. ESSENTIAL FUNCTIONS: Must be able to read and comprehend all incoming invoices, sales contracts, timesheets and other program related documentation inter-office communications and other documents. Must be able to read and comprehend staffing time sheets and other documents needed for billing purposes, and inter-office communications. Must be able to communicate by telephone or in person in clear fluent English with outside customers and co-workers. Must be able to access, input and retrieve information from a computer system and /or obtain results from a 10-key calculator, FAX machine, and copier. Ability to meet deadlines is a must as well as ability to function within a team environment.
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Las Vegas, Nevada, US
ACCOUNT EXECUTIVE Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We are here to serve our clients and their guests in every way that we can. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. OVERVIEW OF POSITION: To utilize significantly honed skills as a local meeting planner (including transportation logistics, event production, teambuilding, etc.) and cultivate sales through a geographic territory, assigned hotel or assigned House Accounts. To lead a sales team consisting of an Account Manager and Product Development Associate to successfully create proposals, develop, secure and execute said programs. SKILLS REQUIRED: Strong Sales Skills, Effective Closing Skills, Leadership, Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction and outgoing and positive attitude. Account Executive is responsible for: Sales in assigned area Managing all accounts from proposal through final billing Supervise work performance of Account Manager and Product Development Associate Successfully achieve sales goals Build solid client relationships Sales Responsibilities: Create opportunity through sales efforts in assigned area Communicate with Client to determine needs Communicate with vendors and Product Development Associate to generate proposals Communicate with Client to review proposals and required revisions Conduct site visits with clients Contract approved Services with client Attend Pre and Post Conference Client Meetings Check in with clients daily during program operations in person or through AM Return all customer calls within 24 hours Sales Account Management Responsibilities: Maintain relationships with client and hotel partners Manage competitive influence on key accounts Manage deposits and Accounts Receivables Build rapport to sustain relationship Engage Management to expand influence and exposure Develop new opportunities General Responsibilities: Lead by example Focus on customer’s success Maintain a professional presence in the marketplace Manage team in step with company Core Values Be solution oriented Hold yourself accountable for team’s performance HLV301 4.13.2022
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Las Vegas, Nevada, US
ACCOUNT MANAGER – Las Vegas, NV Overview of Position To assist the Account Executive in the administrative and operations tasks of the program while exceeding client expectations and requirements.   Being available to the client, the hotel and the vendors and field staff at all times.    Skills required Strong Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction and outgoing and positive attitude. Prior to a program being sold, the Account Manager (AM) assists the Account Executive with the following: Attend site visits Build proposals within DMC Pro Attend client meetings or conference calls Pre-book transportation Pre-book field staff Once a program has been sold and turned over by the Account Executive, the AM has the following responsibilities: Communicate with Client to confirm all needs are correct based on the contract Communicate with Hotel contact Communicate with Vendors and confirm vendor contracts Conduct site visits with or without clients with vendors Breakout Arrival and Departure manifests Book transportation Order Field Staff Order any necessary merchandise or supplies Generate Program Recap and distribute to client, hotels and internal contacts Generate Staff instructions and Staff paperwork Assist client if they need additional items for their program Generating Service Agreement Addendums On-site operations include Attending client/hotel pre-cons Meet with clients to go over the program Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc. Update manifests Update transportation needs Update field staff requests Conclusion of program Update XE costing sheets Reconcile any vendor invoices Create Preliminary Invoice Organize file for Billing Review Final Invoice with Billing Review P&L Follow up with client with Final Invoice and Evaluation Special Requirement:  This position is based on client needs, and will require you to work days, evenings, and/or nights as well as holidays and weekends as needed.   Must have valid driver’s license with a good driving record. HLV11.02.2021
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San Diego, California, US
FIELD STAFF – San Diego Hello! Destination Management is a destination management company serving meeting planners in many of the country’s most popular destinations. We’re here to serve our clients and their guests in every way that we can. That’s Hello! in a nutshell. Our Core Values – Integrity, Enthusiasm, Trust, and Intense Desire to Succeed - are the recipe for our success. They are absolute, everyone in the organization must embrace these values as their own. As we build and sustain our employees, we actively seek individuals who demonstrate these values. OVERVIEW: Our Hospitality Staff are the friendly faces who represent Hello! when we can’t be everywhere at once. They work hand in hand with the Account Managers to support and execute all the services we offer to make our events successful. This is not your typical job! The Field Staff position is a part-time role that is perfect for those seeking a flexible schedule and enjoy making a positive impact on our clients. We have both high and low seasons, so there will be several weeks with no hours and then several weeks with 40 plus hours. We schedule 6 months to 24 hours in advance and shifts can vary from 5 to as many as 16 hours a day. MINIMUM QUALIFICATIONS: The successful candidate is eager to work with a positive attitude, people-oriented approach, and great organizational skills. They will have: Ability to understand and follow instructions Communicate effectively in both oral and written form Self-motivated individual that can handle stressful situations with professional composure Professional demeanor and appearance Ability to walk/stand for 5+ hours during an event The demonstrated ability to multi-task and prioritize competing work needs Able to work autonomously yet collaborate as part of a team on workflows Reliable Transportation, Computer and Cellphone Good time management and Strong work ethic Must be eligible to work in the U.S. and provide a valid Driver’s License DUTIES & RESPONSIBILITIES: You will be assigned shifts and tasks based on the client needs, which may require you to work days, evenings, and/or nights as well as holidays and weekends. Respond to shifts through our portal in a timely matter Assist our clients and their guests with contracted services in a professional demeanor. Have a sense of urgency, be proactive and willingness to go one step beyond expectations Work as a team and manage good peer relationships with other Staff members and Account Managers. Assignments will be but are not limited to: Greet guest on Arrivals & Departures transportation to/ from an Airport, Hotel and Port Arrange vehicles so guests can board in a timely and orderly fashion Manage Transportation to/from a specified destination Hospitality staff at a hotel Team building, Tours & Activities 10.28.2021
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Hollywood, Florida, US
ACCOUNT EXECUTIVE (Hello! Florida –South Florida) Overview of Position To utilize significantly honed skills as a local meeting planner (including transportation logistics, event production, teambuilding, etc.) and cultivate sales through a geographic territory, assigned hotel or assigned House Accounts. To lead a sales team consisting of an Account Manager and Product Development Associate to successfully create proposals, develop, secure and execute said programs. Skills required: Strong Sales Skills, Effective Closing Skills, Leadership, Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction and outgoing and positive attitude. Account Executive is responsible for: Sales in assigned area Managing all accounts from proposal through final billing Supervise work performance of Account Manager and Product Development Associate Successfully achieve sales goals Build solid client relationships Sales Responsibilities: Create opportunity through sales efforts in assigned area Communicate with Client to determine needs Communicate with vendors and Product Development Associate to generate proposals Communicate with Client to review proposals and required revisions Conduct site visits with clients Contract approved Services with client Attend Pre and Post Conference Client Meetings Check in with clients daily during program operations in person or through AM Return all customer calls within 24 hours Sales Account Management Responsibilities: Maintain relationships with client and hotel partners Manage competitive influence on key accounts Manage deposits and Accounts Receivables Build rapport to sustain relationship Engage Management to expand influence and exposure Develop new opportunities General Responsibilities: Lead by example Focus on customer’s success Maintain a professional presence in the market place Manage team in step with company Core Values Be solution oriented Hold yourself accountable for team’s performance
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